Identified - We've identified the issue to be an issue with our cloud provider Heroku and are actively monitoring their status here: https://status.heroku.com/
Jun 10, 2025 - 08:14 UTC
Update - We are actively monitoring this issue that Heroku is experiencing: https://status.salesforce.com/generalmessages/10001540
Jun 10, 2025 - 07:52 UTC
Update - We are continuing to investigate this issue.
Jun 10, 2025 - 07:45 UTC
Investigating - We are currently investigating an issue affecting all Explo services. We suspect there is an issue with one of our providers Heroku
Jun 10, 2025 - 07:44 UTC
Explo Dashboards ? Major Outage
90 days ago
99.88 % uptime
Today
Explo Report Builder ? Major Outage
90 days ago
99.87 % uptime
Today
Exports: Email delivery Major Outage
90 days ago
99.88 % uptime
Today
Exports: Image and PDF format Major Outage
90 days ago
99.88 % uptime
Today
Data Connector Infrastructure Major Outage
90 days ago
99.83 % uptime
Today
Customer Data Access ? Major Outage
90 days ago
99.83 % uptime
Today
Dashboard Embeds Major Outage
90 days ago
99.83 % uptime
Today
Report Builder Embeds Major Outage
90 days ago
99.84 % uptime
Today
Tabular Exports Major Outage
90 days ago
99.84 % uptime
Today
Legacy Query Infrastructure Major Outage
90 days ago
99.88 % uptime
Today
Customer Data Access ? Major Outage
90 days ago
99.88 % uptime
Today
Dashboard Embeds Major Outage
90 days ago
99.88 % uptime
Today
Report Builder Embeds Major Outage
90 days ago
99.88 % uptime
Today
Tabular Exports Major Outage
90 days ago
99.88 % uptime
Today
GovCloud Data Connector ? Major Outage
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 10, 2025

Unresolved incident: Explo system wide outage.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.