DNS Resolution Issues for Some Users caused by their ISP

Incident Report for Explo Status

Resolved

Cloudflare has now marked their incident resolved. We will be resolving this as well.

Posted Apr 17, 2026 - 20:38 UTC

Monitoring

We are aware that some users are experiencing difficulty accessing their Explo instance. Explo and our DNS chain is healthy at this time. This appears to be related to a DNS resolution issue affecting certain ISPs on the user end.

It is likely related to Cloudflare's outage here: https://www.cloudflarestatus.com/incidents/z3b5zxjtp6g1

We will leave this incident up for some time to help users understand the source of their access issue.

Posted Apr 17, 2026 - 20:10 UTC

This incident affected: Explo Dashboards and Explo Report Builder.