All Systems Operational
Uptime over the past 90 days. View historical uptime.
Explo Explore ? Operational
90 days ago
99.96 % uptime
Today
Explo Report Builder ? Operational
90 days ago
100.0 % uptime
Today
Exports: Email delivery Operational
90 days ago
100.0 % uptime
Today
Exports: Image and PDF format Operational
90 days ago
100.0 % uptime
Today
Data Connector Infrastructure Operational
90 days ago
99.98 % uptime
Today
Customer Data Access ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Embeds Operational
90 days ago
99.92 % uptime
Today
Report Builder Embeds Operational
90 days ago
100.0 % uptime
Today
Tabular Exports Operational
90 days ago
100.0 % uptime
Today
Legacy Query Infrastructure Operational
90 days ago
99.98 % uptime
Today
Customer Data Access ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Embeds Operational
90 days ago
99.92 % uptime
Today
Report Builder Embeds Operational
90 days ago
100.0 % uptime
Today
Tabular Exports Operational
90 days ago
100.0 % uptime
Today
GovCloud Data Connector ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
GovCloud Data Connector maintenance Oct 7, 2024 01:00-03:00 UTC
The GovCloud data connector will be unavailable for approximately 30 minutes within this windows. Customer Data Access will not be available during this period.

This only applies to customers using our export-controlled data connector infrastructure.
Posted on Oct 04, 2024 - 18:59 UTC
Past Incidents
Oct 5, 2024

No incidents reported today.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Issues loading Two-Dimensional Visualizations
Resolved - This incident has been resolved.
Oct 3, 16:21 UTC
Identified - The issue has been identified and a fix is being implemented. This should be resolved within 20 minutes.
Oct 3, 15:50 UTC
Investigating - We are currently investigating this issue.
Oct 3, 15:30 UTC
Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024
Data Connector Downtime Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Sep 29, 13:59 UTC
Verifying - Customer data access is back and we are performing final verifications.
Sep 29, 13:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 13:01 UTC
Scheduled - The maintenance window has begun
Sep 29, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 13:00 UTC
Scheduled - We need to perform an infrastructure upgrade for our data connector infrastructure in a downtime window. We expect data access for customer data in both the Explo application and any application embeds to be unavailable for approximately 30 minutes in this window.

Customers using our legacy infrastructure will not be affected.
Sep 26, 02:02 UTC
Sep 28, 2024

No incidents reported.

Sep 27, 2024
Reduced customer data access availability for data connector customers
Postmortem - Read details
Sep 27, 16:19 UTC
Resolved - Reduced availability for customer data access
Sep 27, 06:00 UTC
Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

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