All Systems Operational

Uptime over the past 90 days. View historical uptime.
Explo Dashboards ? Operational
90 days ago
99.31 % uptime
Today
Explo Report Builder ? Operational
90 days ago
99.31 % uptime
Today
Exports: Email delivery Operational
90 days ago
99.31 % uptime
Today
Exports: Image and PDF format Operational
90 days ago
99.31 % uptime
Today
Data Connector Infrastructure Operational
90 days ago
99.27 % uptime
Today
Customer Data Access ? Operational
90 days ago
99.26 % uptime
Today
Dashboard Embeds Operational
90 days ago
99.26 % uptime
Today
Report Builder Embeds Operational
90 days ago
99.28 % uptime
Today
Tabular Exports Operational
90 days ago
99.28 % uptime
Today
Legacy Query Infrastructure Operational
90 days ago
99.31 % uptime
Today
Customer Data Access ? Operational
90 days ago
99.31 % uptime
Today
Dashboard Embeds Operational
90 days ago
99.31 % uptime
Today
Report Builder Embeds Operational
90 days ago
99.31 % uptime
Today
Tabular Exports Operational
90 days ago
99.31 % uptime
Today
GovCloud Data Connector ? Operational
90 days ago
99.31 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Latency issues due to higher than usual traffic to Explo application
Resolved - Marking as resolved given the previous update.
Jul 10, 20:39 UTC
Update - We disabled some settings with our intermediary provider given their partial outage. For Explo users, things should be back to normal. We are in communication with them and will re-enable once they’ve resolved.
Jul 10, 20:38 UTC
Update - We are continuing to work on a fix for this issue.
Jul 10, 20:37 UTC
Identified - We have identified some issues with an intermediary provider causing degraded performance. We're actively monitoring the issue and evaluating potential resolutions.
Jul 10, 20:18 UTC
Investigating - We are currently investigating the issue but are experiencing higher than usual load times.
Jul 10, 20:04 UTC
Jul 9, 2025
Intermittent Access for Snowflake Users
Resolved - Snowflake connectivity issues have been resolved and they have acknowledged that Explo's IPs were incorrectly blocked.
Jul 9, 01:20 UTC
Identified - We have identified that Snowflake incorrectly categorized certain Explo IPs under their Malicious IP Protection feature and we are working with them to re-enable access.
Jul 8, 23:45 UTC
Update - We've spoken with Snowflake and they are currently investigating the issue on their end. We should have an update from them in an hour and will share here accordingly.
Jul 8, 22:14 UTC
Update - We are continuing to investigate this issue.
Jul 8, 20:34 UTC
Investigating - We are currently experiencing a service issue with Snowflake connections. Starting at 3:20pm ET our IP Address's for database connections (3.219.104.199 and 35.175.85.18) appear to be blocked by Snowflake resulting in intermittent access to customer data on Explo. We'll have an update for you shortly on when we expect the connection to be restored, we are currently in contact with Snowflake on this matter.
Jul 8, 20:25 UTC
Jul 8, 2025
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage